COVID-19 is an accelerator of trends. From teleworking to leisure and audio-visual consumption patterns, the pandemic forces us to rethink the foundations of public administration for the new normal or the old complexity.

The public sector should catch the approaching wave in order to lead a substantial change in form and content alike. The decision is a political one, although the mechanisms for the design and implementation of programmes should operate through professional and professionally oriented public management. The aim here is to combine the experience of civil servants and public employees with private initiative and social enterprise.

Today more than ever, the public sector is not only an affair of civil service bodies, but must attract ideas, talent and investment.

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Juan Luis Manfredi (2020): “Accelerating the digital transformation of administrations”. Do Better, Esade: https://dobetter.esade.edu/en/digital-transformation-administrations