Managing Artificial Intelligence Deployment in the Public Sector
Article by Averill Campion, Mila Gasco-Hernandez, Slava Mikhaylov & Marc Esteve.
November, 09 2020 | Editorial office
First published in Computer, Oct. 2020, pp. 28-37, vol. 53: DOI: https://doi.ieeecomputersociety.org/10.1109/MC.2020.2995644
There is a scarcity of empirical evidence surrounding the challenges and approaches to artificial intelligence deployment. Using data analytics, our study moves from speculation to gathering evidence. Our findings show that most challenges arise during implementation and relate to skills, culture, and resistance to sharing information driven by data challenges.