Policymakers’ Preferences Over Public–Private Modes of Service Delivery and Credit-Claiming: Experimental Evidence

Policymakers’ Preferences Over Public–Private Modes of Service Delivery and Credit-Claiming: Experimental Evidence

Around the world, governments increasingly rely on private firms, charities, and hybrid partnerships to deliver public services. From infrastructure and social care to welfare administration and healthcare, the boundary between the public and private sectors has become increasingly blurred. Yet political debates about outsourcing and insourcing continue to focus overwhelmingly on questions of efficiency, cost, and performance.

What Drives Professionals to Switch from the Private to the Public Sector?

What Drives Professionals to Switch from the Private to the Public Sector?

Public organizations in many countries are facing a growing workforce challenge: large numbers of experienced public employees are approaching retirement, while governments are simultaneously expected to address complex internal and external challenges such as digital transformation, climate change, and rising citizen expectations. Attracting experienced professionals from the private sector is therefore becoming increasingly important. These professionals can help fill gaps arising from retirement while bringing valuable skills and perspectives that complement existing public-sector capabilities. But what motivates them to make the move?

From Digital Participation to Shared Governance: What Crowdsourcing Can Really Change in the Public Sector

From Digital Participation to Shared Governance: What Crowdsourcing Can Really Change in the Public Sector

Public institutions are being asked to do more than ever before. They must respond to complex social problems, deliver better services, operate transparently, and rebuild trust, often with limited resources. At the same time, citizens increasingly expect more than access to information or an occasional opportunity to comment on a policy proposal. They want to be heard earlier, understand how decisions are made, and, increasingly, help shape the solutions that affect their lives.

When Governments Make and Buy: What Children’s Social Care Tells Us About Smarter Outsourcing

When Governments Make and Buy: What Children’s Social Care Tells Us About Smarter Outsourcing

For decades, the debate over how governments deliver public services has been framed as a binary choice: keep services in-house or contract them out. New research [1] argues that this framing overlooks how local authorities actually operate. Most do not choose one or the other. They do both simultaneously for the same service—an arrangement researchers call concurrent sourcing.

From Obedience to Accountability: Why Democratic Governments Need Bureaucrats Who Can Say ‘No’

From Obedience to Accountability: Why Democratic Governments Need Bureaucrats Who Can Say ‘No’

What should a public servant do when loyalty to a political leader conflicts with loyalty to the constitution? Most of the time, the question never arises. Democratic governments depend on public servants who faithfully implement the decisions of elected officials. But during periods of constitutional crisis, the answer becomes far less straightforward. In those moments, the survival of democracy often depends not only on political leaders or courts, but also on the judgement of career civil servants.

The Executive Master in Public Administration at Esade (EMPA), the best in Europe for the eighth consecutive year

The Executive Master in Public Administration at Esade (EMPA), the best in Europe for the eighth consecutive year

It consolidates its position as the leader in public administration and management in the Eduniversal Best Masters Ranking 2026.

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